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Everything You Need to Know Before Booking

Frequently Asked Questions

Have questions? We’ve answered the most common ones below to make your booking experience smooth and simple. Still need help? Just reach out!

1. What is [Your Brand] and how do we work?

We offer custom-built AI bots that qualify leads, schedule appointments, and answer client questions—completely automated. You’ll only connect when a high-quality lead is booked and ready to chat.

2. How do I book an appointment?

Simply choose your preferred time on the calendar, answer a short set of qualifying questions, and receive instant confirmation via email or SMS. It’s quick and seamless—no back-and-forth needed.

3. Can I reschedule or cancel after booking?

Yes! You’ll receive a confirmation message with a direct reschedule/cancel link. Just follow that link to manage your booking anytime before the cut-off window (typically 24 hours prior).

4. What happens after I schedule?

Once your session is booked, our system will:

Send you immediate email or SMS confirmation

Add the event to your personal calendar (Google or Outlook)

Send reminder notifications before your appointment

5. Are there availability limits or blackout periods?

Yes, sessions are limited to one booking per time slot, and we offer buffer times between appointments to avoid overlap. You’ll only see slots when we're available.

6. What if I have more questions?

You can reply directly to any confirmation or reminder message to ask questions. Or you can send us a message using the Contact form—or reach out to our customer support team, also provided via email or chat.

What Our Clients Say

Real Testimonials, Real Results

Discover how businesses like yours are achieving real results with our solutions.

Testimonials Slider

Eyedentity Optical

⭐⭐⭐⭐⭐

"I can't tell you how much I appreciate the support I get from Dough. Yes, I got lower fees. Yes, I got a wireless terminal (Clover) that allows me to run my small business without the wires. But as a business owner, I value the help that the owner, Zachary, provides. What Zachary is doing with Dough definitely shows you how much he cares for small businesses and that he is there to help us win."

Serenity Valley Medi Spa

⭐⭐⭐⭐⭐

"Wish I could give 10 stars. Zach and dough payments have made the hugest impact on my small business. The terminal provided has minimal monthly fees, works great and I have not ever had a single issue with it. Zach has been available to answer any and all of my questions (and I've had a lot because I am not a tech-savvy person). You truly feel like you are his only client with the attention and care he provides."

Beautiful Self (Retail)

⭐⭐⭐⭐⭐

"I totally lucked out when I came across an ad for Dough Payments! Not only will you get a great payment system, Zachary (Dough) has so much value added to support our small businesses through Facebook groups, helping you network, access to online tools, and marketing support! Thank you Zachary!"

Elite Container Terminals

⭐⭐⭐⭐⭐

"Zachary took the time and found a solution that helped my business tremendously. Best payment processing solution out there. 5 star - Highly recommended!"

Turkalj

⭐⭐⭐⭐⭐

"Highly recommend! We switched from Square when Zach showed us a terminal that can do something called Dual pricing. We went from $300ish a month in fees to around $100!"

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